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Making Appointments

We run an appointment system but keep a few times open to fit in with urgent problems; you can make an appointment with your doctor by telephoning the surgery. Urgent medical problems are dealt with promptly. Appointments are normally made at 15 minute intervals so you can usually expect to spend 10 – 15 minutes with your doctor (this may change if there have been emergencies or if the surgery is very busy). Longer appointments are readily available.

Fees

Medical Consulatations are charged as per Schedule of Fees with the Medicare rebate as indicated. Longer appointments will be charged at the appropriate higher fee with the appropriate Medicare rebate.
All Workers Compensations as well as Third Party Consultations will be charged at the appropriate AMA or Workcover rate.
Psychology consultations are charged as per Schedule of Fees with the Medicare rebate as indicated.
We ask that all accounts be paid promptly. Bulk Billing is available for pensioners and Centrelink card holders as well as those Patients in financial need. If you are having difficulties paying your fees, please talk to our medical receptionists.

After Hours Services

We look after our patients at all times of the day and night. When the surgery is closed, one of the doctors from the practice is on call for problems that need urgent medical attention, or one of the doctors from National Home Doctor Service will provide urgent medical attention. The surgery number will connect you to the duty doctor.

Out of Surgery Visits

If you are too sick to come to the surgery, we can visit you at home if you live within a reasonable area of the practice. Request for house calls are best made before 10.00am. Visits can also be arranged for patients in nursing homes and at hospitals.

 

Recognising and Rewarding Quality in General Practice